dewacash link Privacy Policy

This page describes what we collect when you use dewacash link and how we keep that data protected. We at dewacash link are committed to transparency about our data practices. Our service is available only where local law permits.

When you open an account on dewacash link, deposit funds via DANA or e-wallet, or place a wager on Liga 1 matches, we collect information necessary to verify your identity, process your transactions, and deliver our platform. We do not sell your data to third parties. We use it only to operate dewacash link, comply with applicable law, and improve your experience.

This policy applies to all users of dewacash link across supported jurisdictions. If you have questions about how we handle your information, contact our support team.

What we collect on dewacash link

We collect several categories of data when you use dewacash link. Account information includes your name, email, phone number, date of birth, and residential address. We require this to verify your identity and comply with anti-money-laundering rules.

Payment data is collected when you deposit or withdraw. If you use DANA, e-wallet, or a mobile banking virtual account, we record the transaction amount, timestamp, and payment method. We do not store your full card or e-wallet credentials; payment processors handle that encryption.

Behavioral data includes your login history, games played, wagers placed, and account balance. We use this to detect fraud, personalise your experience on dewacash link, and ensure compliance with our terms.

Device and connection data includes your IP address, browser type, and operating system. This helps us secure your account and troubleshoot technical issues.

Cookies and tracking

We use session cookies to keep you logged into dewacash link. These expire when you close your browser. We do not use third-party tracking cookies.

How we use your data on dewacash link

We use your data to operate dewacash link and deliver the services you request. This includes processing deposits and withdrawals, settling wagers, and sending account notifications. We also use it to prevent fraud, verify your age and identity, and comply with local gaming regulations.

Our support team may access your account history to resolve disputes or answer questions about your account on dewacash link. We do not share this information with external parties unless required by law.

We may also use aggregated, anonymised data to improve dewacash link—for example, to identify which payment methods are most popular in Jakarta or Surabaya, or which esports markets draw the most interest.

Third-party processors

We work with payment processors, hosting providers, and identity-verification services to run dewacash link. These processors may see your name, email, and transaction history, but only to the extent necessary to provide their service. We require them to keep your data confidential and secure.

Our servers may sit outside your jurisdiction. By using dewacash link, you consent to your data being processed in these locations, subject to the same protections outlined in this policy.

Your rights and choices

You have the right to request a copy of the data we hold about your account on dewacash link. You may also ask us to correct inaccurate information or delete your account. To exercise these rights, contact our support team with your account details.

You can update your email, phone number, and address directly in your dewacash link account settings. If you wish to stop receiving promotional messages, you can disable notifications in your preferences.

We retain your data for as long as your account is active, plus a retention period required by law. After that, we delete or anonymise it. If you close your account, we may keep transaction records for compliance purposes.

Contact us

  • Email: [email protected]
  • Available in English and Indonesian
  • Response time: standard business hours

Security and data protection

We use industry-standard encryption (SSL/TLS) to protect data in transit to and from dewacash link. Your account is protected by a password; we recommend using a strong, unique password and enabling two-factor authentication if available.

We do not guarantee absolute security. If you suspect unauthorised access to your dewacash link account, change your password immediately and contact support. This policy was last updated in 2024 and may be revised as our platform evolves. We will notify you of material changes via email or a notice on dewacash link.